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70 Cops For 35 Police Stations: New Help Desks To Tighten Grip On Cyber Frauds | Gurgaon News – Times of India

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GURGAON: At 35 police stations in the city, 70 cops especially trained in investigating online frauds have been deployed at cyber helpdesks — a first such move by the force to streamline the probe into such cases.
These helpdesks will investigate online frauds amounting to Rs 25,000 or lower.
The cases in which a person is cheated of more than Rs 25,000 will be handled by the Cyber police station in the city.
“For regular monitoring of the work done at the cyber helpdesk, police have prepared a 10-point sheet for the cops to fill every day with details about the work done by them,” deputy commissioner of police (south) Siddhant Jain said on Monday.
The initiative began earlier this year, with a few helpdesks set up as a pilot project. At the time, they could investigate cybercrime cases for alleged frauds up to Rs 1 lakh.
This, the DCP said, would increase the number of pending cases with the teams.
Gurgaon police recently made it mandatory for all cops investigating cybercrimes to complete courses prepared by the National Crime Records Bureau (NCRB). In these courses, cops are trained in methods to investigate online frauds, recover money, and ways to trace the accused.
Policemen have to keep taking online courses as cybercrime trends and methodologies evolve.
The DCP added that all helpdesks have been equipped with latest software for advanced search and data analysis apart from gadgets and computers.
“Currently, the city lacks centralised coordination to initiate adequate data collection and analysis because most complaints are spread across various sources. This is ultimately because of a lack of skilled personnel and technological assistance. The posting of trained and specialised manpower at the cyber helpdesks will help in resolve this issue to a certain extent,” another police officer in the city said.
As internet services become easier than ever before to access, cybercrimes too are becoming increasingly common.
Police data shows that on average, 50 residents of the city fall for online frauds every day, losing Rs 25,000 per person.
In a month, Rs 5 crore is loss to cybercrimes targeting those in Gurgaon.
The city police had received 11,440 complaints of cyber frauds on their helpline between January and August in last year, and this figure went up to 12,241 (7% higher) for the same period this year.
The recovery rate for losses in such cases is just about 4%, which is lower than the country’s average of 7%.

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